Shipping policy

Shipping Policy

Hey, you’re awesome! 💛

Thanks so much for supporting a local artist and grabbing a hand-printed piece of New York is My Happy Place art, made just for you. Every item is crafted with care and a ton of love, which means we don’t just press “print” and ship it out — we hand print each piece individually with love just for you.

1. Processing Time

Because we’re a small, creative team pouring our hearts into every order, processing can take a little longer than your typical online order — usually 1-10 business days before it ships. Think of it as waiting for a fresh latte at your favorite local café: worth it, because it’s made with care and not mass-produced. ☕✨

If you need your piece for a specific date or occasion, hit us up at hello@nyismyhappyplace.com and we’ll do everything we can to make it happen. We love making special moments even more magical.

2. Shipping Regions

We ship to:

  • All 50 U.S. states

  • Washington, D.C.

  • U.S. territories

  • APO/FPO/DPO military addresses

Please note: available shipping methods and rates may vary based on your address and the items selected at checkout.

3. Delivery Times

Delivery timelines begin on the next business day after your order is placed. Estimated delivery times may vary depending on shipping method, location, and unforeseen delays.

4. Shipping Carrier and Tracking

Once your order is shipped, you will receive a tracking number via email. We are not responsible for delays caused by the carrier or events outside our control, including but not limited to weather, customs processing, or natural disasters.

5. Shipping Address Accuracy

It is your responsibility to provide complete and accurate shipping information. We are not liable for lost, delayed, or misdirected packages due to incorrect address details.

6. International Shipping

Currently, we only ship to the regions listed above. We do not offer international shipping outside the United States and its territories.

7. Liability and Risk of Loss

Title and risk of loss for all items purchased from shop.nyismyhappyplace.com pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages once they are in transit.

8. Contact Us

If you have questions about shipping, delivery estimates, or special requests, please contact us at hello@nyismyhappyplace.com. We strive to respond as quickly as possible.